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Warehouse management system – Customized to meet industry specific needs and requirements

Meet the client:
The client is an established player in an online retail and brick-and-mortar business. This family-owned business has stakes in hugely successful organizations and a loyal customer base built over the span of 15 years.

Need:
The client has been manually emulating everything a warehouse management system does – relying on 100% manual data input. As well as being hugely time-consuming and labor-intensive, the system suffered from errors from time to time. As the business grew, so did the margin for error. As a result, the team spent more time investigating and rectifying issues. This eventually affected the company’s bottom line and its customer service.

Solution:
Pulse team delved deep into understanding the unique nuances of warehouse procedures. Our team explored, in detail, all aspects of the client’s business practice and processes and used these insights to develop a clear roadmap to launch. The goal was simple: Making warehousing completely independent of the human factor.

Here are some of the notable features of our warehouse management system:

Receive goods: Identifying the goods and improving tracking capabilities to accelerate the receiving process.

Track inventory: Keep a tab of all the stock in the warehouse to avoid shortage or overstocking of goods.

Smart slotting of goods: Store different goods according to their demand, size, or weight that define the ideal storage location to reduce travel distances.

Locations: Link goods to different locations to distribute products efficiently.

Monitor operations: Real-time reports offer 24/7 monitoring to maximize operational efficiency.

Picking and Shipping: Pick and ship the goods based on business rules (LIFO or FIFO), ensuring that the correct orders are shipped to the right people at the right time, helping to increase the transport efficiency system.

Tracking and Visibility: Track goods via UPC, serial numbers, expiry dates, serial numbers, and other vital information to facilitate returns.

Other important features that we have added to the system:

  • Offline data sync options
  • Complete seamless electronic integration with supply chain systems
  • User-friendliness and user effectiveness through color-coded dashboards
  • Data sync with your ERP, SAP, and accounting software
  • State-of-the-art cloud architecture
  • NFC integration abilities
  • Works on all Android and Zebra devices

Result:
The warehouse inventory management system has radically improved both accuracy and operational efficiency, allowing the client to offer excellent services to all customers – internal and external. The app delivers operation control, process optimization, picking and packing, traceability of goods throughout all the warehouses, and full control of the entire shipping and delivery process. Deployment of the WMS system has brought significant errors reduction, detailed goods visibility, and warehouse operations control throughout the entire warehouse.

Due to the complete automation of all the warehouse processes, the company expects to reduce headcount by 15%. In the same timeframe, the WMS system will also be fully integrated with the client’s ERP system providing real-time inventory visibility and saving approximately 3 hours of work each day.

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Categories: Case Study
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