Pulse Tech Solutions Respects Your Privacy
Pulse Tech Solutions is committed to the protection of customer’s privacy and personal information. When you use the Pulse Tech Solutions website, your privacy is protected under the Privacy and Personal Information Protection Act 1998, the Commonwealth Privacy Act 1988, the Health Records and Information Privacy Act 2002, or the Privacy Amendment (Enhancing Privacy Protection) Act 2012. Personal information may only be disclosed in accordance with the exemptions provided under the Act/s.
This Privacy Policy describes how your personal information may be collected, used, and disclosed by us. It also describes how we will protect your information and your rights in relation to the information held by us, as well as the choices you can make about your personal information and how we endeavor to protect it. This applies irrespective of how that information may be collected whether that be face-to-face, over the phone, via a website, or in any other interaction we might have with you.
As at 12th March 2014, Pulse is bound by the Australian Privacy Principles (APP’s) contained within the Privacy Amendment (Enhancing Privacy Protection) Act 2012. We will only collect and use personal information in accordance with these principles.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Cookies
What are Cookies?
Pulse Tech Solutions uses the term cookie to describe cookies and similar technologies such as tags and pixels. Cookies are small data files that websites place on your computer, laptop or mobile device.
Our use of Cookies
Pulse Tech Solutions uses Cookies for the following purposes:
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- To improve the performance of our websites by understanding which parts work well, and which don’t.
- To deliver relevant online advertising to you both on our websites and elsewhere. This is sometimes done by combining data that we already have about you with the data collected through Cookies. These Cookies are placed by us and selected third parties and enable adverts to be presented to you on our and third party websites.
- To measure how effective our online advertising and marketing communications are.
- To enable us to collect information about how you and other people use our websites.
- To improve your experience on our websites, for example we use Cookies to remember the products you’ve put in your basket and to personalise your experience.
What Cookies do we use?
We use the following Cookies:
Strictly Necessary Cookies. These are Cookies that are required for the operation of our website. They are necessary for the safety, security and integrity of the site. For example they help support the structure of the pages that are displayed to you, help to improve navigation and allow you to return to pages you have previously visited. This type of Cookie only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.
Performance Cookies or analytical Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily
The data is aggregated and anonymised, which means we cannot identify you as an individual.
Functionality Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These Cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the site.
Targeting Cookies. These Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet. They are set by us or by carefully selected third parties. They help us to understand the performance of our marketing activities and improve the relevance of the adverts that you see.
Blocking or restricting Cookies
You can stop Cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some Cookies. Please visit www.allaboutcookies.org to find instructions on how to do this for each browser whether you’re using Internet Explorer, Google Chrome or Safari. Please note, if you use your browser settings to block Cookies you may not be able to access all or parts of our site.
Contact us
If you have a question about this policy please contact us by one of the following means:
Address: 9 Claxton Street, Adelaide, SA 5000
Email: [email protected]
Phone: +61-8-8121-7912
Updating Your Information.
As a customer of Pulse Tech Solutions, you may alter your customer information or opt-out of receiving communications from us and our partners at any time.
Sending Emails
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our “Contact Us” page, to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will never be shared with any third party.
Changes in Our Practices
If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 20 days prior to their implementation or notify you directly via email if you are an existing client. Minor changes will be immediately effective upon re-posting to this privacy policy on the Pulse Technology website.
Service Provider
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Information Collection and Use
Pulse Tech Solutions collects personally identifiable information when you use certain Pulse Tech Solutions products and services. Pulse Tech Solutions may also receive personally identifiable information from its resellers and other business partners.
When you register with Pulse Tech Solutions, we ask for your contact information (such as your name, street address and email address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.
In the course of processing a payment transaction, we typically receive from the merchant or a financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the website.
The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using our payment services. It may include, for example, the amount of the transaction, the consumer’s name, credit card number and expiration date, checking account number, billing address, and shipping address.
Pulse Tech Solutions uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials, new products and services and products and services offered by Pulse Tech Solutions business partners. Personally identifiable consumer information is used to process payment transactions and for no other purpose.
Pulse Tech Solutions does not offer services or sell products to children. Pulse Tech Solutions does not request or knowingly collect personally identifiable contact information from anyone under the age of 18.
Contest
From time-to-time our site requests information from users via surveys and contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level – you must be 18 or above to enter). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Pulse Tech Solutions will automatically send the friend a one-time email inviting them to visit the site. Pulse Tech Solutions stores this information for the sole purpose of sending this one-time email.
What Happens to my Personal Information if I Terminate my Pulse Tech Solutions Account?
When Your Pulse Tech Solutions account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.
Contacting the Web Site
If you have any questions about our privacy statement, the practices of this site, or your dealings with this Website, please contact us at [email protected].